About Us

Quality Certification Alliance: Protect Your Brand.

Quality Certification Alliance (QCA) is an independent, not-for-profit, accreditation/certification organization whose mission is to provide the promotional products industry with a common set of third-party standards in an effort to consistently offer brand safety assurances to organizations that utilize promotional products as part of a broader marketing mix. 

QCA is the only coalition dedicated to ensuring accountability and independent validation of corporate responsibility throughout the promotional product industry’s supply chain. For the first time, users of custom-branded merchandise can work alongside industry distributors and suppliers to advocate for brand safety through the responsible sourcing of promotional products. 

QCA provides industry companies with the tools to consistently provide safe, high-quality, socially compliant and environmentally conscientious merchandise that enhances brand safety for users of promotional products. We work with suppliers, manufacturers, distributors and decorators in the promotional products industry to elevate the standards by which they import, decorate and manufacture products, to ensure safe, high quality, socially compliant and environmentally conscientious merchandise.

QCA programs are a process of comprehensive validation that confirms a promotional products company has processes in place intended to detect and deter any non-compliant product from entering the marketplace. The QCA Compliance Programs harmonize the ever-increasing array of compliance tools, identifies the most rigorous standards, measures these standards, and continuously revises and updates the measures and methodology to reflect evolving concerns.

QCA Accreditation/Certification is granted to companies who complete an independent third-party audit and comply with stringent standards, which are based upon a combination of state and national laws, international standards and industry-accepted best practices that are recognized for their strength and effectiveness. For details about the QCA Accreditation Program, click here.   


501(C)6 Not-For-Profit Organization

QCA is categorized by the IRS as a 501(c)(6) organization. Our product is education and information. QCA is subject to the private inurement doctrine, which means no benefit may accrue to any individual member, nor may unequal standards of membership be applied. (QCA is legally obligated to use the same measuring stick regardless of company size, name or location.) Lastly, funding for QCA is based on dues and fees for service. Note: QCA does not certify product or set standards.

An example of a similar board structure would be PhRMA. The PhRMA Code pertains to the design, development and introduction of new drugs to the marketplace and the obligation to educate stakeholders on the role new medicines play in patient care. Consistent with this, a Code revision in 2008 limited promotional items to only those with educational value. QCA’s board, like PhRMA’s, represents the industry’s leading companies which are devoted to advancing the industry and protecting end-users of products.   


Highest Industry Standards  

Providing safe and suitable promotional products is an essential component of doing business in today’s hyper-competitive environment. Fortune 1000 clients expect safe and compliant products, and smaller businesses are also beginning to require the same assurances. QCA Accreditation increases buying confidence because it protects brand equity throughout the entire supply chain: from the promotional products supplier, through the distributor, to the end buyer and ultimately to the final end user.

QCA Accreditation is recognized throughout the promotional products industry as the premier brand safety and responsible sourcing solution. We accredit the entire manufacturing and sourcing process for strict adherence to our five pillars of compliance: product safety and regulatory compliance, social accountability, environmental stewardship, product quality and supply chain security. 
Companies with QCA Accreditation can be confident they have a proactive and comprehensive compliance program in place. These standards not only address product safety and quality issues, but also legislative, social, and environmental requirements. These standards also protect the reputation of the industry. When one company has an issue, it reflects poorly on the industry as a whole. 
  • All Accreditations require bi-annual renewal and annual mock recall exercises, and companies are subject to unannounced follow-up visits. 
  • QCA Accreditation eliminates the unnecessary risks of non-compliance and also establishes protocols in the event of a recall.

Click here to find a QCA accredited supplier.

Click here to find a QCA distributor advocate.  


Validated Responsible Sourcing Program  

Since 2009, the QCA Compliance Program is responsible for 450+ production sites (factories) located in 23 different countries being audited to the most rigorous compliance standards in the branded merchandise (promotional products) industry.

Audits include:

  • 1700+ Factory Audits
  • 600+ Initial Social Accountability Audits
  • 550+ Initial Quality and Product Safety Systems Audits
  • 320+ Initial Supply Chain Security (CTPAT) Audits
  • 100+ Follow-Up Social Accountability Audits
  • 100+ Follow-Up Quality and Product Safety Systems Audits
  • 60+ Follow up Supply Chain Security (CTPAT) Audits

*Production sites with multiple names have been consolidated.

QCA = Social Awareness And Conscience-Driven Growth