The Quality Certification Alliance (QCA) was established to address the need for a comprehensive manufacturing compliance accreditation program in the promotional products industry.

The nature of the promotional products industry is that many key customers are also household names that seek to promote their corporate brand with promotional products that embody their corporate principles. Consumer-facing brands have a low threshold for bad publicity, particularly when it isn’t a product they, themselves, manufactured.

The QCA Compliance Accreditation Program, based on a methodology similar to the International Standards Organization’s (ISO) model, requires an Applicant Supplier to (a) fully document their manufacturing compliance program policies, procedures and processes, (b) demonstrate consistent implementation of those elements in a series of third party audits, and (c) implement corrective actions to the extent necessary to address deficiencies that may be noted in those audits.


Five Pillars of Compliance In the QCA Compliance Accreditation Program

 

1) Product Safety & Regulatory Compliance

Product Safety combines the policies, procedures and protocols for two concepts in the design and manufacture of consumer products:

  1. Regulatory Compliance: All products and decorating materials must meet applicable regulatory standards for safety, labeling, environmental protection and other legally required standards and limits; and
  2. Safety: All products and decorating materials must not be manufactured or designed in a way that makes them dangerous to person or property when used according to their intended use or reasonably foreseeable unintended use and abuse.

2) Quality

Effective programs incorporate management practices that provide for the predictable output of products from a company’s manufacturing processes and ensure that goods continue to meet the intended requirements.

3) Social Accountability

Labor standards policies are designed to ensure that a minimum set of protections, including basic rights, fair treatment and safe working conditions are provided to all workers who produce the product that is then sold / provided to your customer.

4) Supply Chain Security

A comprehensive Supply Chain Security strategy protects infrastructure and resources, minimizes disruptions impacting a company’s ability to deliver their customers’ orders and Quality works in tandem with law enforcement authorities to combat terrorism, illegal drug and arms trade and other criminal activities.

5) Environmental Stewardship

A QCA Accredited Supplier has procedures in place that ensure products manufactured and imported by them or on their behalf are produced in a manner that protects the health of the people and the environment in which those products are manufactured and distributed.