Organization

The Quality Certification Alliance (QCA) is an independent, non-governmental, not-for-profit accrediting organization for industry suppliers. QCA certification helps protect your brand and reputation by offering compliance with the highest product standards in the market.

Leadership

D. Fenton Executive Director dfenton@qcalliance.org

D. (Denise) Fenton has worked in
international manufacture-for-export for
over 20 years, focusing on establishing management systems providing visibility
to process compliance. Overseeing the
design and implementation of the Walmart
Factory Compliance system in early 2000,
the program focused on identifying and
addressing root causes through operations-
based solutions. Recognizing the shared
nature of the international manufacturing base and the importance of
working with those potential competitors to drive solutions, the program
was lauded as one of the most progressive and effective.

Ms. Fenton left Walmart to start her own consulting
company working with US importers providing advice on similar issues.
In addition to her work with US companies globally, Ms. Fenton has
worked for organizations in Taiwan, Sri Lanka and, most recently, China.
She has a master’s degree in Arbitration and Dispute Resolution from
City University of Hong Kong with her thesis being published by the
Hong Kong arbitration authority in its journal as the first survey and
study on dispute resolution between Manufacturers and their US
Importer Partners in China. Ms. Fenton is fluent in Mandarin Chinese.